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Frequently Asked Questions

1. What is the difference between a basic and a luxury package?

The basic package does not include a High Tea in the relaxation lounge nor the bath set (towels, bathrobes and flip flops).

With a basic package it is possible to rent a bath set or bring it yourself. The rental price for the bath set is € 12, – p.p.

The luxury package includes the rental of the bath set (towels, bathrobes and flip flops) and more romantic attributes like dimmed lights and candles. It is also possible to book a luxury package with High Tea in the relaxation lounge.

Both packages include the use of bath and shower products and hair dryer.

It is also possible to order other consumptions.

2. Do I have to rent a bath set or can I bring it myself?

The use of bathrobe, towels and flip flops is mandatory.

You are free to bring your own bath set or can rent it on the spot (rental price € 12, – p.p.).

3. I must cancel my reservation. Will I get my deposit back?

If you cancel your reservation at least 48 hours in advance, your deposit will be returned.
If you cancel your reservation within 48 hours, we are forced to charge the 50% deposit.

4. Can we eat and drink in the spa?

This is possible in the relaxation lounge or perhaps in the bubbelbad , if wanted.
Eating is not allowed in the sauna or steam room.
You can order something from the available menu by the provided phone.

5. I would like to use the spa more often this year as a regular. Can I purchase a discount or membership?

That is indeed possible! Visit Spa 1001 Giftcard for more information or call us for the possibilities.

6. I received a giftcard. How does this work?

You can make a reservation on our website. There is an unique code on the giftcard. You can enter this code after you have entered your personal data.

Take the giftcard with you to your appointment.

Without proof of the giftcard we can not charge the discount.

7. What is the minimum age?

The minimum age is 16 years.Babies are also not allowed to come to the spa because they can not sufficiently regulate their own body temperature yet.

8. Which phone number should I use to book at Spa 1001?

It is best to make an online reservation because you can take a look in our agenda and see our time options.

If you prefer to make a reservation by phone, you can call us at:

020 – 334 57 95 from 10:00 a.m. to 11:00 p.m.

9. Can we park at Spa 1001?

You can park your car for free.If you can not find a parking space in front of our door, you can also park for free in the surrounding area.

10. What are the opening times of the spa?

Spa 1001 is van maandag t/m zondag telefonisch bereikbaar van 10:00 tot 23:00 uur.

There are 4 time options for the 2.5 hour packages:

10:00 am – 12:30 pm
01:30 pm – 04:00 pm
05:00 pm – 07:30 pm
08:30 pm – 11:00 pm

There are 3 time options for the 5 hour packages:

10:00 am – 3:00 pm
01:30 pm – 06:30 pm
05:00 pm – 10:00 pm

11. How do I know for certain that there are no cameras in the spa?

Spa 1001 guarantees your privacy. If this is not enough for you, then it is possible to ask for a policy at the reception. This indicates that the spa room is for private use only and that there will be no recordings by any form of (video) images.

We do make use of a security camera in our reception.

12. From 25 May 2018 there will be a new privacy legislation (AVG). How does Spa 1001 deal with this?

Spa 1001 has chosen to make the website completely AVG-ready by anonymizing Google Analytics. This does not require a cookie bar.

We ask our customers a minimum of personal data. We also ask for permission to process this in order to complete the reservation.

Spa 1001 handles your contact details with care.